Are you passionate about helping animals and their people? Dakin Humane Society is seeking a full-time bilingual (English/Spanish) Animal Resource Counselor to provide resources to pets and people in our community. This full-time role is perfect for someone who thrives in a mission-driven, dynamic environment.

What We’re Looking For:

• You should be comfortable delivering customer service in a fast-paced environment. You’ll be the first point of contact for pet families in need and answering a variety of requests through email, on the phone, and in-person. You will spend part of your day doing hands-on animal care and part of the day in a call center environment.
• At least 1 year of experience in customer service, ideally in a fast-paced environment.
• Ability to adapt to technology, learn quickly, and work well in a team.
• Flexibility to work weekends and holidays as needed.
• A positive attitude, excellent communication skills, a sense of humor, and the ability to handle both joyful and tough situations when animals and people need us the most.
• Collaborate with a supportive and dedicated team.

 Why You’ll Love Working at Dakin:

• We’re mission-driven, passionate, and we believe in the power of kindness. Also, there’s a good chance you’ll spend your day surrounded by adorable animals—it doesn’t get much better than that.
• We believe people are good and will make the best decisions for animals when treated with understanding and given the right resources. You’ll be part of that mission!
• Excellent benefits including extremely generous PTO for full-time employees (like 30 days in your second year of full-time employment, 35 days in your third year)!

Requirements:

• Must be at least 18 years of age.
• Bilingual English/Spanish (fluent writing/speaking)
• Strong knowledge of basic domestic animal care and humane handling.
• Proficiency in Microsoft Office/Google Workspace.
• A passion for animal welfare and a soft spot for wet noses and wagging tails.

Come be part of an organization that’s committed to making a difference in the lives of animals and the community!

Interested in applying? Please attach your resume at the bottom of this page. Please also include a cover letter with your application. We’d love to hear why Dakin is the right fit for you and how your qualifications align with the role!

Pay: $17.00/hour

Sign-On Bonus!

Bilingual English/Spanish candidates who apply to Dakin will receive a $500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus.

Do you love veterinary dentistry? Dakin's Pet Health Center is recruiting a standout CVT with a focus in surgery/anesthesia to support our dental surgeries, one of the biggest requests from our community. In addition to the duties of surgery/anesthesia and dentistry, this position will also be responsible for leading Dakin's student internship program.

Dakin’s Pet Health Center (PHC) is a non-emergency veterinary resource operated by Dakin Humane Society for pet cats and dogs. This program is an expansion of our existing veterinary services to better support the pets and people in our community and lessen the number of barriers to veterinary medical care. By joining our team, you'll have the opportunity to work alongside passionate individuals who are committed to making a positive impact in our community.

We are looking for someone who is passionate about providing quality, advanced veterinary care for our patients while sharing information and collaborating with our community and working together as a cohesive team within our department.

If you have a passion for animals and an equal passion for helping their people, we want to hear from you!

Schedule: Monday - Thursday, 8:00 am to 6:00 pm.

Do you want to have every Friday, Saturday, and Sunday off? With just 4 workdays, you are free to enjoy your weekends!

Sign-On Bonus!

Bilingual English/Spanish candidates who apply to Dakin will receive a $500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus.

Benefits include:

-Ample amounts of PTO (like 30 days in your second year of full-time employment, and 35 days in your third year, in addition to 5 paid holidays)!

-Health, dental, and vision insurance

-Flexible Spending Account

-100% employer paid Life Insurance

-Employee Assistance Program

-401k with employer-paid advisors

-Discounted pet care for your pets

-License & CE reimbursement

-Because Dakin is a qualifying nonprofit organization, eligible employees may qualify for Public Service Loan Forgiveness (PSLF). For many veterinary professionals carrying student debt, that can make a huge impact financially!

Pay: $25.00 - $30.00 per hour

Now Hiring: Full-time Pet Health Center Manager

Do you have a passion for helping people in need, as well as animals? Do you dream about becoming part of a team that makes a difference in the lives of pet families in the community? Do you want to work in an environment that is welcoming, friendly, and supportive? If this sounds like you, then Dakin Humane Society wants to know!

Dakin’s Pet Health Center is dedicated to providing exceptional non-emergency veterinary care for community pets. We prioritize the well-being of animals and strive to create a positive and compassionate environment for both pets and their owners. As we continue to grow, we are seeking a dynamic and experienced individual to join our team as our new Pet Health Center Manager.

As the Pet Health Center Manager, you will play a crucial role in overseeing the non-medical day-to-day operations. You will be responsible for managing a team of dedicated professionals, ensuring the highest standards of care. We meet clients where they are and through incremental care, multiple payment options, and staging care, you’ll help clients help their pets. This role requires a strong leader with excellent organizational and communication skills, a passion for animal health and community outreach, and a commitment to delivering exceptional customer service. As Dakin is a non-profit organization, your budget goal will be to cover expenses, not to generate a profit. Any “profit” generated helps us fund care for more animals and people in need.

A few things you can expect working for Dakin:

-You’ll have independence within your department - no micro-managing or being told what to sell! You’ll work as a team with the Pet Health Center staff to help the department excel.

-You’ll work with managers of other departments (Adoption Center, Spay/Neuter Clinic) to figure out more ways to help clients and pets, both within the Pet Health Center and the organization as a whole. You’ll have support from facilities, finance, HR, IT, and marketing/development - you don’t have to do it all yourself!

-We’re serious about work/life balance. You won’t be expected to stay late or come in extra time. You won’t be getting calls or texts when you’re off. We have excellent PTO, and we expect our staff to use it!

The schedule is full-time, Monday through Friday, 8:00 a.m. to 4:00 p.m.

Pay range: Salary $60,000 to $65,000. Additional compensation for candidates with significant experience.

Employee Benefits:

-Ample amounts of PTO (like 30 days in your second year of full-time employment, and 35 days in your third year, in addition to 5 paid holidays)!

-Health, dental, and vision insurance

-Accident & Hospital Indemnity

-Flexible Spending Account

-Life Insurance, AD&D

-Bereavement Leave

-401k with advisors available

-Discounted pet care for your pets

-Employee Assistance Program

-Eligibility for the Non-Profit Student Loan Forgiveness Program

Sign-On Bonus!

Bilingual English/Spanish candidates who apply to Dakin will receive a $500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus.

Education & Experience:

• A minimum of three years of veterinary practice management experience required.
• Bachelor's degree in business or related discipline preferred, or the equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities. Preference will be given to B.A. Management or Leadership, M.B.A., CVPM, and CVT/LVT candidates.
• Veterinary knowledge is a must, and technician skills are even better.
• Knowledge of animal welfare issues is a plus.

Dakin Humane Society is looking for a Community Resource Coordinator! Someone who understands that helping pets means helping people, that trust is built through connection, and that sometimes the most important meetings happen within the neighborhoods we serve.

This job is about connecting people, programs, and partners, working side by side with community organizations, local leaders, and Dakin’s internal teams to make sure our services are accessible, relevant, and reaching the people and pets who need them most.

If you’re bilingual (English/Spanish), people-smart, animal-comfortable, data-capable, and can switch from heartfelt conversation to spreadsheet without breaking a sweat, keep reading!

Your Mission (Should you choose to accept it):

• Build strong relationships with community organizations, social service partners, and local leaders.

• Collaborate with Dakin staff to bring clinics, resources, and outreach into the community.

• Listen to pet owners, collect feedback, and help remove barriers to care.

• Recruit and support community outreach volunteers.

• Track data, spot trends, and help us do better next time.

• Step in calmly for the occasional complex or emotional situation.

• Represent Dakin with professionalism, kindness, and patience (even when things get a little chaotic).

You’ll Fit Right In If You:

• Are fluent in English and Spanish (reading, speaking, and writing)

• Like people, animals, and solving problems (sometimes all at once).

• Can juggle multiple projects without dropping the ball…or the dog food.

• Are collaborative, flexible, and steady under pressure.

• Are comfortable with animals, computers, and real-world messiness.

• Experience with cats and dogs is a plus. A sense of humor helps a lot.

Schedule: Full-time Monday - Friday (Evening hours and weekend days on occasion).

Pay: Starting at $20.00/hour

Sign-On Bonus!

Bilingual English/Spanish candidates who apply to Dakin will receive a $500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus.